Private Client

Committed to treating you as an individual


Our service is focused on understanding your requirements and meeting your expectations should a claim arise.

A dedicated account manager


Access to a dedicated account manager ensures your insurances remain in line with your circumstances.

  • Annual reviews of clients' requirements
  • Out of hours contact point in the event of an emergency
  • Constant reviews of the insurance markets and the options available
All supported by a select team of account and claim handlers

Prompt claim settlement


We understand the need for a fair and prompt claims service. Through strong relationships with our markets we aim to provide a smooth and trouble-free process.

We have a dedicated claims team that endeavours to ensure all claims are handled in a professional, confidential and efficient manner from the outset.

On-line access to your insurance documentation


Optional secure online access to view your insurance documentation and claims status.

We are able to offer our clients preferential rates on a range of external services relevant to the protection of their assets:

Valuation services


To ensure that your valuables have the correct replacement value against them.

Art consultancy


Providing access to a panel of experts who can advise on acquisitions, disposals, tax issues, conservation and restoration.

Security coding


We can arrange for specialists to work with you on coding valuable items, so should an object be stolen, there is a guarantee that the item can be identified upon its recovery.

Asset management services


Providing you with a clear and comprehensive record of all of your items, including photographs, descriptions, valuations and any other applicable points.

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